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Frequently Asked Questions (FAQ)

During the program's use, our users have some questions...

If you can not find the answer to your question, just contact us!

Questions

Answers

Nothing to work! What I need to do?
Unfortunately, we are not telepaths, please describe your problem in detail, we will try to help you! Also, we can help you with TeamViewer
Where can I find user manual?
You can find user manual here
Can administrators ban my account?
We do not give 100% guarantee. You use the program AS IS! BUT: We are taking all the measures that you would not be banned. Our bot is currently the most secure.
Where I can find recommendations on how to avoid ban, the functioning principle of the game protection system, recommendations on how to contact tech support?
You can read this info here
How I can get password?
You need to send an e-mail to info@botsoft.org requesting a password. In the request, you must tell your gaming nickname
When the bot ask for a password?
Password is generated during the first installation of the bot and stored in Cookies. It is advisable to keep it (you can find in the settings of the bot). The password prompt may appear in several cases: setting the bot on a new computer, install the bot on the new browser, cleaning Cookies browser, reinstall the system
Why do I need a password?
The password for the bot is not related to the game account ant it is required to protect the bot from the the administration of the game

If you have any questions, you can сontact us!

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